Privacy Policy

Privacy Policy

ACS TRADEWAY IMPORT EXPORT LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Order information: name, billing and shipping address, email address, phone number, and payment confirmation details (payment card data is processed securely by our payment providers and never stored by us).
  • Device information: browser type, IP address, time zone, and cookies, collected automatically when you browse the store.
  • Communications: messages you send us through our contact channels.

2. How We Use Your Information

  • To process, fulfill, and ship your orders, and to send order confirmations and tracking updates
  • To provide customer support and respond to your requests
  • To screen orders for potential risk or fraud
  • To improve our website, products, and services
  • With your consent, to send you marketing communications, which you may opt out of at any time

3. Sharing Your Information

We share your information only with trusted third parties that help us operate our store: e-commerce platform (Shopify), payment processors, shipping carriers, and analytics providers. We never sell your personal information. We may also disclose information to comply with applicable laws or lawful requests.

4. Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our store. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Data Security & Retention

Our store runs on secure, SSL-encrypted infrastructure. We retain order records for as long as necessary to fulfill legal, tax, and accounting obligations.

6. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain data sharing. To exercise these rights, contact us through our Contact page or use the Your Privacy Choices page.

7. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page.

9. Contact

For any privacy-related questions, please reach out through our Contact page.